Eastbourne Downs PCT: Specialist Negotiation

Summary ● How We Helped ● Delivered Results


Eastbourne Downs PCT (now East Sussex Downs & Weald PCT) provides primary care services to around 326,000 people in East Sussex. It has an annual budget of around 426 million and employs around 1,600 staff.

How We Helped

Changed circumstances meant that an existing nursing home contract was no longer suitable for the PCT's needs. However, the PCT was facing an extended termination period in order to get out of the contract and the provider was not prepared to engage in meaningful negotiations.

Phillips Consulting specialists were engaged to negotiate with the provider, which rapidly accelerated progress and freed existing PCT staff to focus on other equally pressing priorities.

Delivered Results

A revised contract was agreed that reduced the unit cost by 28% and generated savings totalling almost 5.5m over five years.
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